This series of six workshops cover the basics that your supervisors need to know to be effective.  Choose all or any of these workshops or ask Karen to customize a series of workshops for you. 

• Making the Transition to Supervision (4 hours)
  • Roles & responsibilities of a supervisor
  • How to transition from peer to boss
• Performance Management (4 hours)
• The 4 questions all employees must have answered to be successful
• The importance of gaining commitment from employees
• Legal Issues when Supervising Others
  • Documentation basics
  • Key federal laws
• Coaching & Counseling Employees (4 hours)
• The 2.5 Rule for giving feedback
• Coaching basics
• Goal setting
• Positive counseling – a model for ensuring accountability
• Performance Evaluations
• Purpose and function of Performance Evaluations
• Documentation strategies
• The 2.5 Rule for documenting performance
• Selection and Hiring
  • Federal laws guiding recruitment and selection practices
  • Preparing to hire: Do’s and Don’ts
  • Interviewing basics: preparation & practices
    • Behavioral-based interviewing
  • Orientation and On-boarding